Terms and Conditions of Use

1 Acceptance of Terms and Conditions

These Terms and Conditions ("Agreement") form a legally binding contract between you ("User") and winboz ("Platform", "we"). This document governs all aspects of your use of the website winboz.onl and all services provided under the winboz brand.

By accessing, registering, logging in to or using any part of the winboz platform, you confirm that:

• You have read, understood and agree to be fully bound by these Terms and Conditions.
• You are at least 21 years old on the date of registration.
• You are not located in a jurisdiction where online gambling is fully prohibited.
• All information you provide to winboz is true, accurate and complete.

2 User Eligibility and Account Registration

2.1 Age and Identity Requirements

winboz account registration is open to individuals who are at least 21 years old. The identity verification process requires submission of a valid identity card (MyKad) or an international passport for foreign nationals residing in Malaysia.

2.2 One Account Per User

Each individual is only permitted to hold one (1) active account. Registering multiple accounts using the same or different names, email addresses, mobile phone numbers or payment details is strictly prohibited and will result in all related accounts being closed.

2.3 Registration Information

You must provide accurate and complete information when registering, including:

• Full name as shown on your identity card
• Correct date of birth
• An active and accessible email address
• A valid Malaysian mobile phone number
• A payment method registered in your own name

3 Account Management and Security

3.1 User Responsibilities

You are fully responsible for all activity that takes place under your winboz account. This includes keeping your password confidential, not sharing your login details, and ensuring no third party accesses your account.

3.2 Password

Choose a strong password that combines uppercase and lowercase letters, numbers and special characters. winboz recommends that you change your password regularly and avoid using the same password as other platforms.

3.3 Reporting Suspicious Activity

If you notice any unauthorised or suspicious activity in your account, contact winboz customer support immediately via 24/7 live chat or email. winboz will not be responsible for any losses resulting from a user's negligence in protecting their login information.

4 Deposits and Payment Methods

4.1 Accepted Deposit Methods

winboz accepts deposits via the following payment methods:

• Touch 'n Go eWallet — the most popular e-wallet in Malaysia
• DuitNow — instant transfer via DuitNow ID
• Online Banking (FPX) — including Maybank, CIMB, Public Bank and other major Malaysian banks
• Boost — Boost e-wallet by Axiata
• Cryptocurrency — USDT, BTC and ETH accepted

4.2 Minimum Deposit Limit

The minimum deposit for all payment methods is RM20. There is no maximum deposit limit set by the platform, though limits may vary depending on the payment method chosen.

4.3 Ownership Verification

All deposits must be made from an account or e-wallet registered in the same name as the winboz user. Deposits from third parties will not be accepted and funds will be returned to the original source.

5 Withdrawals

5.1 Minimum Withdrawal Limit

The minimum withdrawal amount is RM100 per request. Withdrawals below this limit will not be processed.

5.2 Processing Time

winboz aims to process all withdrawal requests within 1 hour after the request is submitted and approved. Longer processing times may occur during account review periods or identity verification.

5.3 Withdrawal Conditions

For accounts that have received a bonus, the wagering requirements associated with that bonus must be fully met before the bonus funds can be withdrawn. Original deposit funds may be withdrawn at any time subject to account verification requirements.

5.4 Withdrawal Method

Withdrawals will be processed to the same payment method used for the deposit, except in certain circumstances that require specific approval from the winboz finance team.

6 Bonuses and Promotions

6.1 Welcome Bonus

New users are eligible for the winboz welcome bonus, which is a deposit match of 100% up to RM1,500. The wagering requirement is 15 times the bonus amount received.

Calculation examples:

• Deposit RM100 → Bonus RM100 → Balance RM200 → Wagering required: RM100 × 15 = RM1,500
• Deposit RM3,200 → Bonus RM1,500 → Balance RM4,700 → Wagering required: RM1,500 × 15 = RM22,500

6.2 General Bonus Terms

• Each user is eligible to receive the welcome bonus once only.
• Bonuses are for wagering purposes only and cannot be transferred.
• winboz reserves the right to void bonuses if the terms are misused.
• Other promotions will have their terms stated separately when presented to users.

7 Game Rules

7.1 Game Integrity

All games available on the winboz platform operate using a certified random number generator (RNG) to ensure fairness and transparency. The outcome of each game is final once system verification is complete.

7.2 Technical Failure

In the event of a technical disruption, server failure or internet disconnection during an active game session, winboz reserves the right to void the affected round and return the wager amount to your account balance. Results from incomplete rounds will not be counted.

7.3 Betting Limits

Minimum and maximum betting limits vary by game type. All limits are clearly displayed in the game interface before you place a bet. Bets that exceed the set limits will not be accepted by the system.

8 Prohibited Conduct and Activities

winboz users are strictly prohibited from doing any of the following:

• Registering or operating more than one account.
• Using software, bots or automated systems to play or bet.
• Exploiting technical loopholes, system errors or payout errors.
• Colluding with other players to cheat the system or gain an unfair advantage.
• Using the winboz platform for money laundering or financing illegal activities.
• Providing false information or impersonating another individual.
• Using a payment method belonging to another person without valid authorisation.
• Abusing the bonus system, including the use of one-sided betting to meet wagering requirements.

9 winboz Limitation of Liability

9.1 Service As-Is

The winboz platform is provided "as-is" without any written or implied warranties regarding usability, accuracy or fitness for a particular purpose. winboz does not guarantee that the service will run without interruption or be free from errors at all times.

9.2 User Losses

winboz is not responsible for any financial losses incurred as a result of betting outcomes, user internet connection failures, or unauthorised account access arising from the user's own negligence.

9.3 Responsible Gambling

winboz supports responsible gambling practices. Users who need help managing their gambling habits may contact customer support for information on deposit limit options, self-imposed betting limits or self-exclusion. For more information, visit our Responsible Gambling page.

10 Account Closure and Termination

10.1 Closure by User

You may close your winboz account at any time by contacting our support team. Any remaining real money balance will be returned to your original payment method, subject to the settlement of any pending transactions.

10.2 Closure by winboz

winboz reserves the right to suspend or close a user's account without prior notice if:

• Suspicious or fraudulent activity is detected.
• The user breaches any of the terms in this document.
• The user is found to be using the platform while under 21 years of age.
• An official request is received from a relevant authority.

10.3 Balance After Closure

In cases of closure due to a terms violation, winboz reserves the right to withhold the account balance including deposited funds, bonuses and winnings as a remedial measure. Any claims must be submitted in writing via email to the support team within 30 days.

11 Amendments to Terms and Conditions

winboz reserves the right to change, add to or amend any part of these Terms and Conditions at any time without requiring prior consent from users. Amendments will take effect immediately upon being published on winboz.onl.

It is your responsibility to review this document from time to time. Your continued use of the winboz platform after any amendments are published will be taken as your acceptance of the revised terms.

12 Applicable Law and Dispute Resolution

winboz operates under international licensing and complies with international enforcement standards relating to online gambling, data protection and digital financial services.

Any dispute arising from or relating to the use of the winboz platform and these Terms shall first be resolved through voluntary negotiation between both parties. If negotiation fails, the dispute will be referred to a recognised arbitration body in accordance with winboz's international licensing conditions.

The Malay language version of this document is the official version for Malaysian users. In the event of any conflict between translated versions, this Malay version shall prevail.